A sense of ease leads to calm, productive meetings

Practice Lead

Using one of the techniques taught in C-lab, this practice leader manages his team so that everyone has an opportunity to contribute in order to innovate around how to deliver a new service. Recalling the sense of ease his team felt as a group during training, he was able to transfer that to the people he works with and leads. He uses this approach in all of his virtual meetings and people know how to work this way which means meetings are purposeful, calm and productive.