Reducing resourcing issues by accepting there’s more than one way

PRINCIPAL SOLUTIONS ARCHITECT

Prior to his Collaboration Lab programme this solutions architect believed that, if team members, in his opinion, were not capable of doing the work, the best solution was to replace them. He didn't consider this was difficult for people higher up the line and put pressure on other projects - he was just concerned with getting the best people for his project. Surely, it was better for the failing team member, the project team and himself to move 'incompetent' people off the project.

Following his C-Lab programme, however, the solutions architect worked hard to understand how to mentor team members to improve their capability. He realised that this was much better for the team member and himself, got better results for the project team and didn’t cause resourcing issues for other projects. He also found that he enjoyed his job much more with this new approach.