Getting the whole team talking and listening respectfully

Regional Practice Director

This director appreciated how the advanced facilitation tools learned on the C-Lab master class help facilitate high quality discussions, where all parties feel listened to and respected by all others and they collectively agree well thought out solutions. He is using the tools in forming his new team, which has been established to take a new offer out to the customer, enabling a team of energetic, high performers who have lots of ideas to have robust and challenging discussions, to communicate respectfully as they formulate the group’s strategy for engaging with the rest of the organisation and with customers.