Better results through everyone contributing

Delivery Assurance Manager

While leading a call to agree a common process for tracking projects and ready to implement his template which had been piloted and modified, this manager remembered what he’d learned on his Collaboration Lab master class. He therefore held off from going with his solution and got everyone on the call to share insights, risks and concerns. As the meeting continued and hidden data came to light, the Delivery Assurance Manager realised his own template, which he was heavily invested in and proud of, wasn't going to work. The group kept working and ultimately generated a revised approach that the whole group was bought in to. Working together in this way ensured a new corporate initiative had been well thought through and was supported by stakeholders. It also strengthened the group’s ability to collaborate in future.